Shipping Policy & Methods
All orders placed on business days will be shipped within 12 hours. Orders placed during weekends or official public holidays will be shipped the first following business day.
Estimated shipping time is between 2-3 business days, depending on your location, outlying areas generally take up to 3-4 days.
Our courier delivery is fast, efficient and to your door.
All normal orders above R 800.00 will receive free shipping which is automatically applied on checkout.
During Black Friday our free shipping threshold changes to R1000 during Black Friday.
FLATRATE for anywhere in South-Africa is ONLY R99.00 for courier and R114 for Postnet.
If you are in an outlying/farm area and couriers struggle to find you, you can always select the pick-up from the Postnet option. Kindly remember to insert the Postnet Name and address nearest to you.
Please note that shipments cannot be delivered to post-box addresses.
It is a door-to-door courier service; thus, we need a physical address either of your workplace or your home.
Please feel free to track your order once you have received your tracking number from our warehouse TRACK HERE
Any queries regarding website orders can be emailed to firstname.lastname@example.org or email@example.com
Shipping outside of South-Africa.
For all expedited deliveries via Courier, the Courier is responsible for delivering the package on time. Certain circumstances can arise where the Courier is unable to deliver expedites on time due to weather, remoteness of location, etc. All efforts will be made by Horze-Equestrian to ensure that packages arrive on time as ordered, but we cannot guarantee delivery time.